For Product Teams

Supercharge Claude with all your customer context

Thinkpilot processes your customer conversations—from support, sales, and calls—into structured insights ready for Claude.

Connect

Pull from Intercom, Zendesk, HubSpot, Slack and more

Process

Weight signals, detect patterns, distill themes

Supercharge

Claude-ready structured insights, always fresh

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The Problem

Claude can help you prioritize—if you give it the right input

Claude is great at synthesis. But feed it raw Intercom tickets or disconnected metrics, and you get generic advice. The bottleneck isn't Claude's reasoning. It's getting clean, weighted, contextualized data to Claude.

Customer feedback is scattered

Support tickets in Zendesk. Sales calls in Gong. Feature requests in Intercom. Docs in Google Drive. No unified context of what customers actually need.

Not all signals are equal

A churning enterprise account's complaint matters more than a free user's feature request. Give Claude the missing context and see the difference.

Quantitative data sits in dashboards

You check Amplitude, notice a trend, and... it stays in your head. There's no easy way to push those insights—and why they matter—into Claude.

Synthesis is manual and slow

PMs spend hours reading tickets, tagging themes, building the narrative. Thinkpilot does it continuously—so Claude always has fresh context.

Thinkpilot isn't another AI tool. It's what makes Claude work for product decisions and prioritization.

We're not building another chat interface. We process and structure your customer data so Claude can actually reason about what to build next.

How It Works

From raw data to ready-to-use insights

Thinkpilot processes your customer data continuously and syncs the output to a local folder. Use it however you want.

Connect your sources

Intercom, Zendesk, HubSpot, Slack—wherever your customer conversations live. One-time setup, then it runs in the background.

Thinkpilot processes continuously

We crunch thousands of conversations, weight signals by business impact, detect patterns, and distill it into actionable themes.

Insights sync to your folder

Processed insights land as markdown files in a folder you choose. Open them in Obsidian, feed them to Claude, or use however you like.

What You Get

Structured insights, ready for any LLM

Not raw data. Not summaries. Weighted, contextualized signal that makes "what should we build next?" actually answerable.

insights/themes/2026-01-export-limitations.md





The ThinkPilot Approach

Structured files beat live MCP connections

MCP lets agents pull data on the fly. But for product decisions, pre-processed intelligence in markdown files gives better results with less friction.

Structured Markdown Files

  • Pre-processed intelligence, not raw data dumps
  • Works with any AI tool — Claude, ChatGPT, Cursor, local models
  • No server or connection required
  • Efficient context window usage — only relevant signals
  • Review and curate insights before feeding to AI
  • Privacy-first — files stay local, no live data access
  • Works offline with zero latency
  • Version controlled — commit to git, track over time

Live Data via MCP

  • Pulls raw data that floods the context window
  • Requires a running MCP server during every conversation
  • Only works with MCP-compatible tools
  • Agent decides what to fetch — less control over what AI sees
  • Connection failures disrupt your workflow
  • Added latency on every data request
  • No human review step before AI consumption
  • Live access to customer data raises security questions

Why this matters: When you ask Claude "What should we build next?", you want weighted, contextualized insights — not raw Zendesk tickets. ThinkPilot does the signal processing upfront, so Claude reasons over clean intelligence instead of synthesizing noise.

Browser Extension

Capture quantitative insights from any dashboard

The extension lets you clip charts, metrics, and observations from Amplitude, Mixpanel, Looker—or any tool—with one click.

amplitude.com/dashboard/retention
RetentionFunnelsEngagementRevenue
Active Users
12.4k+8.3%
7-Day Retention
34%-6pp
Monthly Churn
5.2%+0.4%
7-Day Retention Rate
40%35%30%25%Jan 714212828%
Clip to Thinkpilot
7-day retention dropped to 28% — correlates with onboarding change
RetentionOnboarding
Onboarding Research
Retention drop after onboarding changeamplitude.com

Quantitative bookmarking for PMs

What you look at is itself a signal. Capture the metrics that matter with the context of why they matter.

  • Works with any analytics tool—even internal dashboards
  • Add annotations: "Watching this because we changed onboarding"
  • Clips sync to your folder alongside qualitative insights
  • No API access required—zero setup
Zero setup required
Install the extension, click clip, and your quantitative observations flow alongside qualitative insights.
Integrations

Connects to your customer data sources

Pull conversations from support, sales, and calls. One-time setup, continuous processing.

Zendesk
Gong
HubSpot
Crisp Chat
Slack
Google Drive
Intercom
G2 Crowd
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Trusted by industry leaders

Featured in leading publications and recognized by top voices in the industry.

Your customer context, Claude-ready

We're working with a small group of PM teams to refine Thinkpilot. If you want Claude to actually understand your customers, let's talk.

Get Early Access