Privacy Policy
Effective Date: 20.05.2024
Last Upated: 05 Feb 2025
1. Introduction
Welcome to THINKPILOT Ltd. ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us at support@thinkpilot.co.
2. What Information Do We Collect?
Personal Information Provided by You. We collect names and email addresses only when you subscribe to receive updates about our software.
Information Automatically Collected. We automatically collect certain information when you visit, use, or navigate our website via Google Analytics. This information does not reveal your specific identity but may include device and usage information.
- Account Information: When you create an account, we collect information such as your name, email address, and password.
-Usage Information: We collect information about how you use the App, including the features you use, the pages you visit, and the time you spend on the App.
-Google Drive Integration Data: Our App integrates with Google Drive to allow you to select files for contextualizing your LLM calls. We only access and store the following information related to your Google Drive files:
-File IDs: We store the unique identifiers of the files you select.
-File Names: We store the names of the files you select.
-File Content (Temporary): When you make an LLM call, we temporarily access and process the content of the selected files to provide context to the LLM. This content is not stored permanently on our servers after the LLM call is completed. We do not store the content of your Google Drive files beyond the immediate processing required for your LLM requests.
-Confluence Integration Data: Our App integrates with Confluence to allow you to select pages for contextualizing your LLM calls. We only access and store the following information related to your Confluence pages:
-Page IDs: We store the unique identifiers of the Confluence pages you select.
-Page Titles: We store the titles of the Confluence pages you select.
-Page Content (Temporary): When you make an LLM call, we temporarily access and process the content of the selected Confluence pages to provide context to the LLM. This content is not stored permanently on our servers after the LLM call is completed. We do not store the content of your Confluence pages beyond the immediate processing required for your LLM requests.
-Log Information: We automatically collect log information, such as your IP address, browser type, operating system, and access times.
-Device Information: We may collect information about the device you use to access the App, including the hardware model, operating system, and unique device identifiers.
3. How Do We Use Your Information?
We use personal information collected via our website for the following purposes:
- Providing and Improving the App: We use your information to provide the App's functionality, personalize your experience, and improve the App.
-Google Drive Integration: We use your Google Drive file IDs and names to allow you to select files and to display them within the App. We use the file content (temporarily) to provide context to your LLM calls.
-Confluence Integration: We use your Confluence page IDs and titles to allow you to select pages and to display them within the App. We use the page content (temporarily) to provide context to your LLM calls.
-Communication: We may use your email address to send you important updates, notifications, and marketing materials related to the App. You can opt out of receiving marketing emails at any time.
-Analytics: We use analytics tools to understand how users interact with the App and to identify areas for improvement.
-Legal Compliance: We may use your information to comply with applicable laws and regulations.
4. Will Your Information Be Shared With Anyone?
We may process or share your data that we hold based on the following legal basis:
Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Third-Party Services: We share your data with third parties that provide services such as email automation platforms. Please note, some of these third parties may be located outside of the European Union.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. How Do We Handle Your Social Logins?
We do not use social logins for our website.
6. How Long Do We Keep Your Information?
We will keep your personal information for a period of 12 months unless a longer retention period is required or permitted by law.
7. How Do We Keep Your Information Safe?
We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.
8. What Are Your Privacy Rights?
In accordance with GDPR, you are entitled to certain rights including:
Access, update or delete the information we have on you.
Request a correction of any information you believe is inaccurate.
Object to processing of your personal information.
Request transfer of your personal information.
To exercise these rights, please contact us at support@thinkpilot.co.
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.
Your Choices
-Access and Correction: You may access and update your account information at any time.
-Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe instructions in the emails.
-Google Drive Access: You can revoke our App's access to your Google Drive files through your Google account settings. This will prevent the App from accessing any files in your Drive.
-Confluence Access: You can revoke our App's access to your Confluence pages through your Atlassian account settings or by contacting your Confluence administrator. This will prevent the App from accessing any pages in your Confluence instance.
9. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. Our website does not respond to DNT signals.
10. Do We Make Updates to This Policy?
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We will notify you of any material changes by sending you an email.
11. How Can You Contact Us About This Policy?
If you have questions or comments about this policy, you may email us at support@thinkpilot.co or by post to:
THINKPILOT Ltd.
"Tsar Boris III" Blvd 212
Sofia 1619
Bulgaria