The Fastest Way for Product Managers to Understand What Customers Really Need
Thinkpilot processes large volume of customer conversations to reveal your next product move
Thinkpilot processes large volume of customer conversations to reveal your next product move
Thinkpilot processes large volume of customer conversations to reveal your next product move
the challenge
drowning in customer feedback
You're drowning in customer feedback spread across 10 different tools. Support tickets, sales call notes, reviews—it's impossible to get a clear picture of what customers actually need.
You're drowning in customer feedback spread across 10 different tools. Support tickets, sales call notes, reviews—it's impossible to get a clear picture of what customers actually need.
You're drowning in customer feedback spread across 10 different tools. Support tickets, sales call notes, reviews—it's impossible to get a clear picture of what customers actually need.
And This Is Where Thinkpilot Steps In
Replace your weekly insight review with automation
Replace your weekly insight review with automation
Instead of spending 5+ hours per week reading through tickets and summarizing trends, Thinkpilot does it automatically. Every conversation is analyzed, categorized, and grouped into actionable insights.
Instead of spending 5+ hours per week reading through tickets and summarizing trends, Thinkpilot does it automatically. Every conversation is analyzed, categorized, and grouped into actionable insights.
Prioritize your roadmap with confidence
Prioritize your roadmap with confidence
No more gut feelings. Each insight comes with RICE scoring based on real data—how many customers mentioned it, which segments are affected, and estimated business impact.
No more gut feelings. Each insight comes with RICE scoring based on real data—how many customers mentioned it, which segments are affected, and estimated business impact.
Win stakeholder buy-in
Win stakeholder buy-in
"23 enterprise customers mentioned this issue" beats "I think we should do this." Every insight includes direct quotes you can share in PRDs and roadmap discussions.
"23 enterprise customers mentioned this issue" beats "I think we should do this." Every insight includes direct quotes you can share in PRDs and roadmap discussions.
Customer Feedback Analytics & VOC Platform
Insights Feed for real-time signal monitoring
Your personalized Insights Feed surfaces the most relevant trends, patterns, and signals from customer conversations, feedback, and support tickets — in real time. No more digging through noise. Just the insights you need to spot recurring issues, track themes, and take action faster.
Insights Feed for real-time signal monitoring
Your personalized Insights Feed surfaces the most relevant trends, patterns, and signals from customer conversations, feedback, and support tickets — in real time. No more digging through noise. Just the insights you need to spot recurring issues, track themes, and take action faster.
Insights Feed for real-time signal monitoring
Your personalized Insights Feed surfaces the most relevant trends, patterns, and signals from customer conversations, feedback, and support tickets — in real time. No more digging through noise. Just the insights you need to spot recurring issues, track themes, and take action faster.
RICE prioritization with transparent scoring
Use RICE scoring to make confident, impact-driven decisions. Thinkpilot automatically calculates Reach, Impact, Confidence, and Effort for each issue — giving you a transparent, consistent prioritization method your whole team can trust.
RICE prioritization with transparent scoring
Use RICE scoring to make confident, impact-driven decisions. Thinkpilot automatically calculates Reach, Impact, Confidence, and Effort for each issue — giving you a transparent, consistent prioritization method your whole team can trust.
RICE prioritization with transparent scoring
Use RICE scoring to make confident, impact-driven decisions. Thinkpilot automatically calculates Reach, Impact, Confidence, and Effort for each issue — giving you a transparent, consistent prioritization method your whole team can trust.
Customer segmentation by plan, ARR, and custom attributes
Every insight is automatically linked to the customers who mentioned it. No manual tagging—Thinkpilot maps conversations to customer profiles automatically.
Customer segmentation by plan, ARR, and custom attributes
Every insight is automatically linked to the customers who mentioned it. No manual tagging—Thinkpilot maps conversations to customer profiles automatically.
Customer segmentation by plan, ARR, and custom attributes
Every insight is automatically linked to the customers who mentioned it. No manual tagging—Thinkpilot maps conversations to customer profiles automatically.
Share insights directly to Jira or Linear
Send validated feedback, issues, or product ideas straight from Thinkpilot into Jira or Linear — with full context attached. Skip the copy-paste and keep your backlog accurate, up-to-date, and connected to the voice of the customer
Share insights directly to Jira or Linear
Send validated feedback, issues, or product ideas straight from Thinkpilot into Jira or Linear — with full context attached. Skip the copy-paste and keep your backlog accurate, up-to-date, and connected to the voice of the customer
Share insights directly to Jira or Linear
Send validated feedback, issues, or product ideas straight from Thinkpilot into Jira or Linear — with full context attached. Skip the copy-paste and keep your backlog accurate, up-to-date, and connected to the voice of the customer
We have an assistant you can ask stuff
There’s a co-pilot assistant built on top of your data. You can ask questions like “what are people struggling with lately” or “any signals around onboarding friction”. It pulls from processed insights, not just GPT-style guesses.
We have an assistant you can ask stuff
There’s a co-pilot assistant built on top of your data. You can ask questions like “what are people struggling with lately” or “any signals around onboarding friction”. It pulls from processed insights, not just GPT-style guesses.
We have an assistant you can ask stuff
There’s a co-pilot assistant built on top of your data. You can ask questions like “what are people struggling with lately” or “any signals around onboarding friction”. It pulls from processed insights, not just GPT-style guesses.
run your own custom search queries
Tell Thinkpilot what you’re looking for, and where to dig. We’ll scan it, skip the junk, and surface the stuff you looking for.
run your own custom search queries
Tell Thinkpilot what you’re looking for, and where to dig. We’ll scan it, skip the junk, and surface the stuff you looking for.
run your own custom search queries
Tell Thinkpilot what you’re looking for, and where to dig. We’ll scan it, skip the junk, and surface the stuff you looking for.
a desktop app That Integrates with your Whole Stack.
a desktop app That Integrates with your Whole Stack.
Thinkpilot integrates to all your tools, and runs fully on-device. All processing happens locally – no external APIs, no cloud syncing, no “just a quick ping to our server.” We don’t store, track, or transmit your data.
Thinkpilot integrates to all your tools, and runs fully on-device. All processing happens locally – no external APIs, no cloud syncing, no “just a quick ping to our server.” We don’t store, track, or transmit your data.
If your security team asks for a data flow diagram, it’s basically a circle. Around your computer.
If your security team asks for a data flow diagram, it’s basically a circle. Around your computer.
FAQ's
How is this different from [Insert bloated Product tool here]?
Unlimited insights? For real?
Why do I need to bring my own API key?
Can I cancel anytime? Or is this like a gym membership?
Is there a free trial?
What tools does it connect with?
How is this different from [Insert bloated Product tool here]?
Unlimited insights? For real?
Why do I need to bring my own API key?
Can I cancel anytime? Or is this like a gym membership?
Is there a free trial?
What tools does it connect with?
How is this different from [Insert bloated Product tool here]?
Unlimited insights? For real?
Why do I need to bring my own API key?
Can I cancel anytime? Or is this like a gym membership?
Is there a free trial?
What tools does it connect with?
Our insights are great.
The price? Even better
Our insights are great.
The price? Even better
It runs locally, keeps your data yours, and won’t slap you with hidden fees.
It runs locally, keeps your data yours, and won’t slap you with hidden fees.